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CONCIERGE

Hello and thank you for visiting our site here at Ho-Chunk Gaming in Wisconsin Dells! Our concierges are proud to serve you! It is our job to accommodate any special request that you may have. For example, if there is a surprise birthday, anniversary, or special occasion you want to celebrate, we can set this up in your hotel room before your arrival. We provide decorations such as cake & balloons to champagne & roses. We can do a variety fruit tray as well as hors dourve trays, it’s your choice! We do require at least a 48 hours notice for any special request.

One of our amenities we offer is gift certificates. If you would like to purchase one with a credit card, we would need a fax number or email in which to send you a credit card authorization form for you to fill out, once completed just fax it back to our office at 608-355-1501 or email it back to hchotel@ho-chunk.com. When your credit card has been processed successfully, your gift certificate can be mailed anywhere by U.S. Postal Certified Mail for a charge of $3.56.

You may also purchase them with cash inside the casino at the Main Cage window. The gift certificates may be done in increments of $10, $25, $50 and $100; and can be up to $1,000. Our gift certificates can be used toward anything such as your hotel stay, restaurants and casino play inside Ho-Chunk Casino/Hotel only.

Thank you and we hope you have a wonderful and enjoyable time here with us.

If you have any questions or to make a special request, we can be reached at 1(800)746-2486 ext. 7988, or you can email us at hchotel@ho-chunk.com.